Business Computer Repair

Computer repair - it's the basis for every foundation of knowledge in IT (information technology). Managing business computers is different than home computers. We have the experience, training, and oversight to ensure that business computers are properly managed.

Business IT Services

IT - known as Information Technology - encompasses the computers, network, internet, communications, and processes around the information used in a business. We strive to provide clients with a holistic approach to IT.

Managed Services

Managing information technology service, IT, is more than loading software to "monitor" your systems. Our managed services include regular "vital sign" checks on the servers and equipment used, inventories, audits, and security checks. We rely on qualified human interaction to manage, and not solely a program that checks for a heartbeat.

Accounting Software

Crucial to all businesses is accounting for the activities of that business. This is often done in a double entry accounting system, but also include ancillary systems with management accounting information too. These systems can be created and integrated allowing all information to flow to your "single source", the traditional accounting system.

Microsoft Server

Microsoft Server operating system provide a network foundation including Active Directory, Group Policies, File Server, Print Server, Fax, HyperV with virtual machine licenses, Internet Information Server (IIS). We pride ourselves in securing a firm understanding of these for business purposes, software development, and network administration.

Microsoft HyperV

Cloud computing has made an impact on business IT management by allowing administrators to separate their servers from the underlying hardware. This benefit makes the hardware disposable and relegates the server to "data" on a physical computer. Imagine a server crashing due to hardware failure: this is resolved by starting that server on different hardware - emergency solved, and quickly.

Microsoft Exchange

This is "gmail" before gmail existed. Corporation have enjoyed a controlled group platform that includes public folders, sharing of calendars, contacts, and even mailboxes. Microsoft Exchange server utilizes Outlook as a web application and a program on your workstation. Exchange is the premier corporate email solution that we support, implement, migrate, upgrade, and do disaster recovery for.

Microsoft Remote Desktop

Remote desktop (RDP) is not just a method to access your computer from home, but a server platform allowing many users to remote into one server. This has the advantage or lowering cost per user on to 'beefier' hardware while reducing management by reducing the number of machines. Remote Desktop Server include RemoteApp which allows a program to run "as-if" it were running on the user’s computer - where in actuality it's running on a server. Service include setup, securing, installing application, and monitoring.

Linux & FreeBSD

Linux has been the operating system behind the internet shortly after its introduction. This is the basis and choice platform for open-source projects, as it was a great catalyst for open-source. Our knowledge of linux runs strong and deep - we prefer our technicians to be strong as it's a great tool. Most network attached storage (NAS) devices, a lot of routers, and network appliances use linux in-part or in whole. Our knowledge transcends these devices as the underlying technology is ubiquitous.

Cloud / Hosting

If you look at traditional network diagrams, the internet is represented as a "cloud". This is presumed to be the origin of "cloud computing". To "cloud" a device, service, database, program is to make it readily available on the internet. You can rent a cloud, hosting, or you can own you cloud (buying your servers and software). For smaller groups renting provides the most cost effective solutions. For larger groups, owning makes financial sense without the consideration for tax laws (write-off vs depreciation which is your CPA’s call). Should you rent a shared environment or a dedicated host? We can work as a consultant to help evaluate your needs and requirements including the co-management of these systems when deployed.

Server Repair

Having a server crash or die is never a good day. We specialize in remedy, recovery, and deployment of servers when the worst case scenario occurs. Our first course of action is to get the business back in business. From there we devise a course action based upon the businesses needs and desires. Issues include RAID array failures, software crashes, and data recovery. Ensuring you have a good disaster recovery plan that was executed and monitored is critical for an optimal and cost effective solution.

Routers & Security

Network security requirements are growing by the day: governments hacking companies and agencies; credit card information security and CPI compliance; regulations and compliance requirements for SAS, SOX, HIPAA, FIPS should be considered and assisted by your router. The router not only protects your network, but can connect remote sites, provide SPAM filtering, and serve as web content filter. Consult with our technicians for the possible solutions. Our choice firewall is SonicWALL because it’s easy to use and has powerful feature set throughout the line of models they offer.

Disaster Recovery

Do you have backups? When was the last time someone checked them? If a file is corrupted and it's only used once a month, can you recover that file? Have you successfully restored your database and checked the contents? A good disaster recovery plan is not hard to achieve, nor is it complicated to implements given the appropriate resources. Our consultants can assist in requirements, procurement, implementation, testing, checking, and executing your disaster recovery plan.

High Availability

High availability is not about avoiding a disaster, but more so about staying up and running 100% of the time. To accomplish this, your servers locations, internet, storage, and all other aspects need to be chosen in such a way that you'll never have two fail at the same time for the same reason. Need more odds in your favor - let's add a third replica. Cost and technical limitations of the software and systems used are the limiting factors. Consider what your losses will be verse the cost to determine the practicalities.